Client Success Story – Enterprise Data Management at Salesforce

Learn how Definian helped Salesforce build a cross-organizational data governance capability and deliver an enterprise-wide data management framework.

Tagged in:

Case Study

Steve

Novak

Vice President

View bio

Definian partnered with the Salesforce team to create an enterprise tool for all Salesforce internal users that incorporates multiple data sources, styles, and cadences and allows users to browse and interact with essential objects such as data cataloging tools, data governance and risk management guidelines, and data quality best practices, to name a few. The teams worked extensively to create a unified view to create a data marketplace, with all analytical solutions in one place. This makes it possible for existing data APIs to be discovered company-wide and replaces a previously fragmented experience with a Unified Smart Catalog. The metadata app, knowledge base, and corporate updates can now be accessed with a single click, and users are able to receive self-serve analytics based on usage patterns and trends.

A unified experience for the Salesforce team means an easy-to-use, one stop shop to explore KPIs, key metrics, and top data assets across the company. The data discovery process is easier than ever, adding traceability to monitor usage of data assets, and using modern practices for data orchestration, transformation, storage, warehousing, interactive query, and visualization. The intuitive design of the solution makes the framework scalable, which will serve the company’s ongoing and future projects as well.

The Teams from Definian and Salesforce worked together to plan, develop, and test the centralized user experience that now delivers great value through the following features:

A single user interface (UI) for Data Catalog Capabilities including Data Discovery, Data Stewardship, and a Business Glossary
A single view of compliance audits and risk assessments through various reports and dashboards
A single view of data quality reports and dashboards by business unit
An intuitive data health view with a quality score
A newly-enabled knowledge base
Custom dashboarding capabilities

This project signifies a great partnership with the Salesforce team to work effectively and efficiently with data from myriad sources.

Other articles

The Model Isn’t the Problem

Data Governance

Best Practices

Healthcare AI pilots stall before reaching production. The model is rarely the issue. The gap between training data and production data is what breaks deployment.

You Can’t Manage What You Haven’t Named

Data Governance

Best Practices

Data Value Realization

Data quality tells you if your data is clean today. The Organizational Malleability Score tells you whether your organization can keep it trusted as the business changes. Most leaders treat these as the same question. They are not.

Starting with Everything Is a Good Way to Fix Nothing

Data Governance

Best Practices

Why cataloging everything is the fastest way to ensure your data initiative delivers nothing. A practical approach to scoping data catalogs for healthcare organizations.

Client testimonial