One of the world’s most recognized tech brands, operating across six continents with 200,000+ employees, faced a major challenge: fragmented, inconsistent, and underused people data.
Despite world-class infrastructure, HR, payroll, recruiting, and engagement systems remained siloed. Leaders couldn’t easily access insights without analyst support. Definitions for key metrics, such as attrition, varied across systems, causing delays, confusion, and eroding trust in analytics.
The Solution
Definian helped the client reimagine people analytics as a product rather than just reporting.
What We Built
- Unified Data Stack: Combined HR, payroll, recruiting, and performance data in Snowflake.
- AI Search: Built a natural language tool for managers to ask questions like “What’s my team’s attrition risk?” and get clear, permissioned answers.
- Predictive Forecasting: Deployed machine learning pipelines using dbt, reducing forecast time from days to minutes.
- Interactive Dashboards: Designed smart interfaces that prioritize key insights and allow quick follow-ups.
- Privacy by Design: Role-based access controls and audit trails from day one.
How We Delivered
- Co-developed the platform with users through weekly feedback
- Insights tested and refined continuously
- Delivered tangible value in the first month
The Results
- Faster Decisions: Forecasts that took days now run in minutes.
- Wider Access: Managers get real-time answers without waiting on reports.
- Smarter Questions: Trusted data empowered more strategic decision-making.
- Lasting Change: The platform became a daily tool for leadership and planning.
